Contact
We are at your disposal to answer any questions regarding our routes, availability, or private events on board our llaüts. Contact us through your preferred method, and we will get back to you as soon as possible.
Have questions?
You can reach us by email, WhatsApp, or phone. We’re happy to help with any questions.
Frequently Asked Questions
If the trip is cancelled due to unexpected weather conditions (strong winds or heavy swells), we offer the option to reschedule your booking for another available date or a full refund of the deposit. Safety is our top priority.
Yes, you can bring whatever you like, from food to any type of alcoholic beverage. On board, we provide a cooler, glasses, plates, and cutlery for you to use free of charge, so you don't have to carry extra weight.
Additionally, we provide complimentary drinks: water, Coca-Cola, Fanta, and beer.
Of course! The itinerary is fully flexible. At each of our stops, we drop anchor so you can go for a swim, snorkel with our gear, use the paddle surf board, or simply relax and eat on board.
There’s no rush: if you fall in love with a cove and want to stay longer, we stay. If you’d rather keep exploring and find the next hidden gem, we weigh anchor. You are in charge of your day at sea.
Yes, our outings are completely exclusive. On the boat, there will only be you and the skipper, who will accompany you as a guide during the navigation. Once we reach each stop, the skipper will give you as much privacy as possible so that you can enjoy the surroundings at your own pace and in total intimacy.
We are located in Port de Pollença. Once your booking is confirmed, we will send you the exact location of the boat so you can find us without any trouble.
We can adjust the schedule as long as there are no other departures on the same day, but we will not be able to confirm this until the day before. Therefore, when making your reservation, you must choose one of the default available times. If we see that the slot is free the day before, we will change it without any problem.
In low season we can almost always adapt, while in high season it is much more difficult.
We recommend bringing a towel, swimwear, sunscreen, and some light extra clothing in case it gets a bit cooler at sunset.
As for food, you are welcome to bring whatever you like. On board, we have a refrigerator and full tableware available for your use at no extra cost. We take care of the logistics; you choose the menu.
Absolutely! All age groups are more than welcome, and in fact, it’s often the children who enjoy the experience the most.
For your peace of mind: Our llauts feature a cabin equipped with a bunk, which is ideal for the little ones to take a nap or rest in the shade if needed.
On our llaut "Picard", small and medium-sized dogs are more than welcome. We know your pet is part of the family, so we are delighted to have them enjoy a day at sea with you as well.
To cancel your booking, please contact us as soon as possible.
- Cancellations made less than 10 days in advance will result in the loss of the deposit.
- For cancellations made between 10 and 20 days in advance, we offer the option to reschedule your booking or receive a 50% refund of the deposit.
- For cancellations made 20 days or more in advance, the full deposit will be refunded.
Cancellations due to bad weather
If the trip is cancelled due to unexpected weather conditions (strong winds or heavy swells), we offer the option to reschedule your booking for another available date or a full refund of the deposit. Safety is our top priority.
*Strong winds, storms, or heavy swells.
In the event of cancellations beyond the client's control (such as technical breakdowns), the full amount paid will be refunded.
