Privacy Policy

Last updated: May 8, 2026

At Blauxell Mallorca Boats SL, we respect your privacy and are committed to protecting your personal data. This Privacy Policy informs you about how we process your personal data when you visit our website or hire our services, and about your rights under data protection law.

1. Data Controller

2. Data we collect

We process different categories of personal data depending on the service or interaction:

Contact data

• Full name
• Email address
• Phone number
• Message or enquiry

Booking data

• Information provided when making a booking (date, chosen trip, number of guests)
• Billing details where applicable

Browsing data

• IP address, browser type, device and operating system
• Pages visited, time spent, source of arrival
• Data collected through cookies (see our Cookie Policy)

3. Purposes and legal bases

Handling enquiries (pre-contractual measures)

When you contact us via the form, email, phone or WhatsApp, we process your data to respond to your enquiry and provide information about our services.

Managing bookings (contractual performance)

When you make a booking, we process your data to formalize the contract, manage the service and issue the corresponding invoice.

Compliance with legal obligations

We retain certain data to comply with tax, accounting and fraud prevention obligations.

Marketing (consent)

If you provide your express consent, we may send you commercial communications about our services. You can withdraw this consent at any time.

Web analytics (consent)

With your consent, we use analytics tools to understand how the website is used and improve it.

4. Retention periods

• Enquiry data not converted into bookings: up to 1 year from the last contact.
• Booking customer data: for the duration of the contractual relationship and afterwards for the periods legally required (typically 6 years for commercial and tax purposes).
• Marketing data: until the user withdraws consent.
• Browsing data: as defined in the Cookie Policy.

5. Recipients of the data

Your data may be communicated to:

• Data processors who provide necessary services (web hosting, email tools, accountancy, booking system).
• Public authorities when legally required (Tax Office, Social Security, customs authorities, etc.).
• Banking entities for payment processing.

We do not carry out international transfers of data outside the European Economic Area, except to providers with adequate guarantees in place (Standard Contractual Clauses approved by the European Commission).

6. Your rights

As a data subject, you may exercise the following rights at any time:

• Access to your personal data
• Rectification of inaccurate data
• Erasure of your data when applicable
• Objection to processing
• Restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please write to contact@blauxell.com, clearly stating the right you wish to exercise and attaching a copy of your ID document.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD), www.aepd.es, if you believe the processing does not comply with applicable regulations.

7. Security

We apply appropriate technical and organizational measures to protect your data against unauthorized access, alteration, loss or destruction.

8. Changes to this policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. The updated version will always be available on this page.